Order Policy :

  1. To place an order sign up is required to create an account.
  2. Select the item(s), the quantity and add to your shopping cart.
  3. Click the Shopping Cart icon for Checkout.
  4. Customer needs valid credit or debit card.
  5. We accept major credit cards such as Visa, American Express, Mastercard and Discovery.
  6. Credit and Debit card information and transaction are secured with SSL Secure Connection.
  7. There is no minimum order amount required for ” Online Store ” customers.
  8. Check the Checkout page carefully to make sure Shipping address, Credit or Debit Card and other contact information are correct before you place the order.
  9. If customer can’t place the order for any of technical issue then please contact us in business hours. Customer service representative will be happy to assist you on the phone.
  10. We are offering Free Shipping for all 50 contiguous states.
  11. Customer MUST be at least 21 years old to purchase tobacco accessories.

Shipping Policy :

  1. After customer placed the order and we received the payment then we are shipping the item within 2 business days via UPS, Fedex or USPS
  2. Once we shipped the package then customer will receive the email with tracking number

 

Return Policy :

  1. if the customer is not fully satisfied with the order then customer can return the product within 14 days after customer received the product.
  2. Once we received the product then we will refund the payment within 24 hours with email notice.
  3. Opened package, damaged, used or missing items will not be accepted to return.
  4. For the safety of our customers, food products are not returnable.
  5. Customer pays for return shipping.

 

Cancellation Policy :

Our system is checking every single steps of your transaction. We Cancel Your Purchase if ;

  1. Your Full Name, Zip Code and Address are not match with your Credit Card information
  2. Your Purchase Transaction declined at least 2 times

 

Thank you for your business

Everest Wholesale Dist. Inc., New York